The time I need to prepare an order for shipping varies. For details, see individual items.
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
But please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
1 to 3 days for single orders.
3 to 5 days for group orders.
3 to 7 days for custom orders.
However in the high season this can also be extended without notice. We can usually accommodate expedited orders for an additional fee, please inquire on our times.
We mostly ship via USPS. Standard shipping usually takes 2 to 5 days with USPS.
Please inquire for the cost of shipping outside the US. We are not responsible for any additional customs charges that may be added upon entrance to your country. We do our best to get it to you as quickly as possible, however it generally takes 7-14 days unless expedited shipping is requested.
Please make sure your shipping address is correct before submitting your order.
Once a package is marked delivered by the post office, there is nothing we can do. We purchase tracking for every package so that the customer and we know when a package has been delivered.
Cancellations will only be accepted if the order has not been started. Once the order has been started, only the shipping costs may be refunded via the original payment method.
Due to the fact that each and every item is made to order, there will be no refunds or exchanges. If a mistake was made on our side, we work with the customer to get the correct replacement ASAP.